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Meet Landen Conner, Digital Storyteller and Consultant

1) What industries have you built your career around? I built my career around serving and educating people on the importance of how they appear to their potential client, spouse, or employer. I also make them photogenic, noticeable and stand out from the crowd. 2) Why did you choose to be a consultant? I incorporated becoming a consultant into my photography career, as a result of my previous history of being a pharmacist. I saw the value that could added to others lives by educating them on what to look for health wise. The same principle applies to a large degree with a photo. Realizing if I can pay attention to detail, and produce an image that can change a person’s life in a matter of seconds. 3) Why did you choose photography as a career path? I chose this career initially because my best friend introduced me to the field. Initially I was not known to like pictures. I always corrected others and said, “ I do like pictures, I just don’t like bad ones or photos that look like everyone else’s, who does?” Every individual in this world is unique. So I challenged myself to learn, to train, and to portray the client’s personality in one of a kind imagery. Along my journey, I noticed something very interesting. I noticed as soon as I clicked the camera’s button, how one person’s life would be changed in an instant for the better. The person see themselves in a different light. Traits such as boldness, beauty, confidence, and inner healing would manifest. The joy, healing, smiles, and excitement, I consider to be priceless and that is why I love my career as a photographer. 4) What would you like us to know about your client base, I would like people to know that my client base are “NOT” and I repeat “ARE NOT” all models. I would say 95% of them are not models. I work everyday ordinary people who decided to give me 5-10 minutes of their time in exchange for an experience that will forever affect their life positively. 5) How many years in your profession? I have been doing photography for 5 years and pharmacy for less than 10 years. 6) Degrees, certifications, and specialities? I have a pharmD in pharmacy. 7) Do you publish or write for any publications? I have 4 articles that I current finishing about “Why your headshot matters.” I also have a video interview called “Beyond the Pill” that will give inside natural ways to combat the everyday disease states that people are diagnosed with. 8) Family - spouse, children? I am married. 9) Community engagement? I currently serve my community by volunteering my photography services to the River of Life Christian Center. I also volunteer my photography services for “The Angels of Destiny” organization, who ministers into the life of the youth to help guide them into their desired career paths. 10) Favorite quote? Matthew 7:12 - Do unto others as you would have them do unto you! 11) Best reads and why? Mindset (Carol Dweck) - This book help me understand human thinking and why people are shaped, molded to why they think and act as they do. The Introvert Edge (Matthew Pollard) - I had to realize and embrace who I was truly was 40% extrovert and 60% introvert. This is the Day (Tim Tebow) - This book helped me in my walk with Christ. It helped me with gain a clear direction of how to use my photography gift for helping people heal.Boundaries(Henry Cloud) - We all need healthy boundaries. The Total Money Makeover (Dave Ramsey) - This book changed my life. It gave me guidance on how to operate a business, my life, without the use of debt.

Meet Regine Bonneau, Cybersecurity Expert and Consultant

Welcoming Regine Bonneau to our team as one of our consultants. I sat down with her to ask key questions that I wanted to know and share with our clients and prospective clients. This will help you to know her and the depth of experience and deliverables she brings to Pivot clients. 1) What industries have you built your career around? I have built my career around the Financial, Government, Healthcare Industries 2) Why did you choose to be a consultant? I chose to be a consultant because it allowed me more freedom to help my clients without the red tapes from working in a corporate environment. I am able to have the time to focus, get to know my clients, build a relationship with my clients that helps me understand their business and needs and properly serve them. I get to see everything. As a consultant, you get to meet others and build relationship with them and expand your knowledge resource base. 3) Why did you choose cybersecurity as a career path? I have been in Information Technology since I was introduced to it at the age of 12 programming in Junior high school. Throughout the years I have been fortunate to be able to understand the business side of technology and got into Governance, Risk and Compliance. Cybersecurity was a norm part of my daily life so it was normal to fully immerse myself in it. It is a key component in Information Technology and survival of companies today. Everything runs on Technology and now we need to protect it. 4) What would you like us to know about your client base? I don’t quite understand this question, but will give it a go: My client base is mostly government, department of defense, financial, and technology. They are very receptive of the need for cyber security and compliance. Then again these industries operates in a heavily regulated environment and so do their clients. 5) How many years in your profession? 22 years 6) Degrees, certifications, and specialties? I have a BS in Business and Finance, MBA, LLM, and I am a Certified Third Party Risk Practitioner (CTPRP) 7) What press or media have you received? I have been awarded the OBJ 40 under 40, OBJ Women who Means Business, African American Chamber of Commerce Central Florida Eagle Award for Emerging Business 8) Do you publish or write for any publications? I would like to publish and write more for publications. The last one I did was on Third Party Risk and Blockchain 9) Family - spouse, children? I am single with a six year old son 10) Community engagement? I am engaged in the community as a board member for APMC, mentor for young ladies, support HPC, United Way, Mentor at the Camaraderie Foundation and countless others. 11) Favorite quote? “The Pessimist sees difficulty in every opportunity. The optimist sees the opportunity in every difficulty.” Winston Churchill 12) Best reads and why? Traction because it helped me clear align my vision for the company with the team members needed. A New Earth- its helps you understand the state of being present in everything you do. Becoming – really helps you refocus, understand yourself as a woman and your value. 13) Best piece of advice you want to pass on to our readers: Being present in everything you do, understand who you are and the value you bring to anything you do will help in your success. Surround yourself with great mentors, colleagues and friends who appreciate you, and are your ambassadors to success.

Welcoming Ambar Vizcarrondo @ Pivot

It sometimes takes a few days out in the sweltering Florida sun and some dirt to make a realization happen. For Ambar Vizcarrondo, a previous intern as an Ecological Technician and our newest Human Resources Intern at Pivot Business Consulting, she’s grateful for the realization. Now she gets to direct her time and energy towards what matters to her more – helping others and getting businesses or-ga-nized. Through her internship with us at Pivot, she is helping us to streamline our hiring, onboarding and training processes. When she’s not doing that, she’s studying for her Associates in Office Administration at Valencia College and saving up to get a super cool motorcycle. In the next five to ten years, she’s looking to get professionally certified as an administrative professional and work as an executive assistant for local companies. Just like Gina Rodriguez, the actress best known for Jane the Virgin and Golden Globe winner, Ambar intends to be a Latina who inspires and empowers. Her bit of advice to interns? Know that every internship experience you have, good or bad, is shaping you for the career(s) that you aiming to take on.

You Need to Know Who is the “Bright Jack Bouchie”

Jack Bouchie Web & Graphic Design Intern Jack Bouchie graduated from West Orange High and currently attends Valencia College where he is majoring in Graphic Design. He wants to do freelancing work in the future and develop an online presence for himself where Jack can use his client interaction skills- gained from this internship at Pivot Business Consulting- to reach prospective job opportunities. Jack’s advice for new interns is “be open to new experiences.” As The Mediator, Jack does find that he takes his work personally and values purity of intent over rewards, but unlike the 16 Personalities assessment, Jack likes dealing with data. A job responsibility he will deal with even as a freelancer. Some fun facts about Jack is his desire to visit the beautiful country of Japan. He enjoys the culture and had many friends tell him how great their experience was overseas. The last book he read was A Series of Unfortunate Events, an easy read that creates interesting fictional scenarios for the Baudelaire children.

You need to know who the "Wonderful Corey Perry"

Corey Perry Video Production Intern Corey Perry graduated from Alonso High School and is currently attending Valencia College, where he intends to major in Motion Graphics. Corey aspires to work on his own big projects that could help him get a job with Marvel Studios by using the industry skills that he will learn here at Pivot Business Consulting, his first internship. His advice to future students looking for an internship is to know what you want and what to expect. Something that he didn’t expect is his personality profile being The Protagonist. He says that it’s the “most accurate test I’ve taken so far, but sensitivity [didn’t feel accurate]...or maybe I’m just being overly sensitive about it?” Also, somewhere down the road, Corey wants to visit Trinidad, where his father is from. The last book he read was Hollywood 101 by Patrick Byrd, a great book he recommends to other filmmakers, producers, and the like.

You Need To Know Who Is “The Awesome Roger Guerrero”

Roger Guerrero, Marketing/Sales Intern (Rollins College) Welcoming Roger Guerrero to our Pivotopian team. Roger graduated from Valencia College and now attends Rollins College, Hamilton Holt School. He is currently seeking a degree in Economics with a minor in Business Management which Roger will use to predict financial opportunities to benefit any company, and advise his future employer on economic trends that can generate significant revenue. The research and analysis skills he wants to gain here at Pivot Business Consulting will benefit Roger’s future employers especially since he sees himself going into strategic planning. Roger’s advice to other interns is “always be motivated to learn from others, put your degree to work, and take advantage of intern opportunities. Be proactive and learn about other fields that surrounds you in your environment. Try to fill in the gaps that exist between different disciplines. Be engaged, outgoing, and most importantly energetic.” One of the screening processes at Pivot Business Consulting is to take the 16 Personalities profile assessment. Roger learned he is The Protagonist type. According to 16 Personalities, Protagonists are natural-born leaders, full of passion and charisma. They form around two percent of the population, they are oftentimes our politicians, our coaches and our teachers, reaching out and inspiring others to achieve and to do good in the world. The last book Roger read was The Richest Man of Babylon. A novel that developed a business leader mindset and helped him a form a business back home in Venezuela. He hopes to visit Texas, specifically the countryside, because he loves the wilderness and staying connected to nature.

5 Reasons Why Design Thinking Is Important In Every Part of Your Business

I attended a phenomenal training session previously with my professional association (GOOD Network) on design thinking, facilitated by mastermind Karen Tilstra and her staff with FHIL, (Florida Hospital Innovation Lab). It got me thinking about how I did this everyday when I was a public classroom teacher teaching English to middle and high school students and also teaching Sunday school at my church (Grace Orlando). Everything was hands on, asking why, and solving problems collaboratively and in teams. I was brainstorming with two of my valued team members, Catrina Davidson and Andi Earle about Design Thinking Series I am facilitating for entrepreneurs. I am so fortunate to have these two women on my team - Catrina works from Alabama remotely and we employ design thinking as if we are in the room together. Andi is a new team member and rapidly learning how Design Thinking is used in event management, marketing, social media creation, promotion, and engagement. I digress though, back on track. Let’s go straight to a good source of inspiration about what design thinking is: The Interaction Design Thinking Organization. Design Thinking is not an exclusive property of designers—all great innovators in literature, art, music, science, engineering, and business have practiced it. Using design work processes can help us systematically extract, teach, learn and apply these human-centered techniques to solve problems in a creative and innovative way. Who uses Design Thinking in the workplace. Leading world brands, such as Apple, Google, Samsung and GE, have rapidly adopted the Design Thinking approach. Does it stop there? No way! Design Thinking is being taught at leading universities around the world, including Stanford, Harvard and MIT. You may be thinking “Yeah, but that isn’t my company, I don’t really understand what Design Thinking is, or even why it is so popular. Thought I would share 5 reasons why Design Thinking should be part of your Learn Human growth strategy to help you pivot quickly with your people and processes. Design Thinking focuses on the end user. Some businesses call this customer service, design thinking calls it the end user. This makes the audience bigger and includes employees, vendors, affiliates, and customers. When we focus on what our end users are telling us, it should be recognized as “real money” for any business owner. Receive a complaint? Listen to the pain point from that end user. This is how you will improve your processes, create a Learn Human culture, and make change that yields a higher ROI for your business. Design Thinking leverages the collective wisdom, experience, and generations in your company. When hiring, look for diversity by having multigenerational and multidisciplinary humans on your team. This brings a plethora of well-rounded voices to the table and creates a better representation of who your end users are. It is a big world physically, and yet it gets smaller everyday. Design Thinking brings empathy into your company culture. Empathy is not just “I understand how frustrating that is for you.” It is genuine concern that makes them feel heard and brings anxiety down. This results in HUGE value for your company. Your company becomes human to the end user and they are willing to stay in place because you are putting your company in a place of being a problem solver and a partner with them. Design Thinking Tests, Tests, Tests. In real estate, there is a phrase most of you may have heard: It is about location, location, location. In Design Thinking, the catch phrases is test, test, test. This is a central to the process. It allows to have amazing results because of the rich feedback from actual users and customers before spending too much time, effort or money on any one idea. The process may look messy with all the Post-It Notes used in the process and how quickly they move into different categories, but it yields results that are far more powerful, engaging and interesting. Design Thinking Creates Value While Using Problem Solving Skills to Solve Real Problems. This becomes part of your “secret sauce” in business. It is about solving real problems (no matter what size) for real people in every industry. Design Thinking is challenging and changing the way we solve problems and deliver more value to the user. Want to learn how to incorporate this into your company’s purpose, people, and processes so you will know how to pivot more quickly? Sign up for the Design Thinking Series for Entrepreneurs, or contact me if you want to host your own design thinking training with your staff.

Interview with an International Student: Taisuke Minagawa (UCF Rosen School)

In all kind of internships, there are international students that come from different countries and cities. Their principal purposes of studying in other countries are to learn about different cultures, languages, and to have more experiences. During the 2018 Spring semester, Pivot Business Consulting had the opportunity to have many international students as an interns. One of them is Taisuke, he comes from a very far country to the U.S. and definitely he is an outgoing and polite person in every aspect. We decided to interview to him with he purpose of knowing his experience during his internship with Pivot Business Consulting and our clients. Also, we were interested in knowing more about him. Following, there are several questions that we asked him: 1.- What is your major? Event Management at the University of Central Florida at Rosen College of Hospitality Management 2.- How did you find this internship? I have volunteered for TEDxOrlando Women last year and met with Isabella at that time. After volunteering, I asked Isabella to have another volunteer opportunities. Then she told me this internship. 3.- How was your experience during your internship? Did you like it? I definitely liked it. One of my great experiences during this internship was that Japanese people, who came from Urayasu City (Orlando’s sister city), came visit StarterStudio and I showed them around the office. 4.- What did you learned from your internship? I learned about the basic hospitality skills, such as interpersonal communication (oral & written), knowledge of community resources, research and planning, critical thinking and resolve conflicts/counseling. 5.- From which country do you come from? Can you describe how your culture is? I was born and raised in Japan. One of the unique Japanese cultures is that Japanese people really care about everyone else’s age in Japanese society. They even care about one older,younger or the same age each other. 6.- Why did you decide to move to the U.S? Actually I did not move to the United States. The main reason I decided to come to the U.S. is to learn English. 7.- It was hard for you to adapt yourself to this new culture? It was not too hard, but it was not easy. 8.- What advice do you have for future interns? Do your best when someone gives you a job even you do not like or want. 9.- What do you think it is better, money or the knowledge that you gain from an internship? Why? I am still a student, and I would say that knowledge is better than money because money cannot get me grades in school. Only Knowledge can claim them. After interviewing Taisuke, I had the opportunity to identify myself with him. As an international student, it is not easy to study and work at the same time in a foreign country. However, it is not impossible, also, you will get a lot of knowledge and experiences that you will have in your memory during your entire life. Definitely, knowing another culture is a very good experience and interesting. The Japanese culture is very interesting in many ways, it is a really great culture with excellent people in every aspect. It can be concluded that doing an internship is a very good and excellent opportunity to anybody, you will get more knowledge in your field, you will meet new and awesome people, you will have the opportunity to know if your actual career is what you want or not, and finally, you will a have an excellent experience that anybody won’t be able to take it out from you.

Building My Pathway

Doing an internship was the best decision that I ever made in every single way. Now, I can say that marketing is the career that I want to study, and what I have a passion for. Besides the knowledge that I acquired while in college and what I learned from my internship, I had the opportunity and the privilege of meeting amazing people along this path. At the beginning, to be honest, I was very confused. Maybe, it was because I am an international student from Venezuela, and definitely this is another kind of culture and, obviously, another language. Because I am a little shy in the beginning it was a challenge. I begin to meet new people along the way by going to meetings with my company and intern team members. I had no idea what to say or what I could contribute but, when the days were passing by, I felt more comfortable and secure within myself. I was very lucky to work with empathetic people that helped me feel confident and learn skills that will help me in my future. As an intern working with one of Pivot Business Consulting’s clients, StarterStudio; I acquired a lot of new skills such as an inbound marketing program called HubSpot and created graphic design images using another tool called Canva. I learned better researching skills, participated with a relaunch and rebranding of StarterStudio and went to team meeting to discuss problems and solution to projects, and most important, I worked with great people that made my days at work fun and enjoyable. Second, I finished my internship by working on another Pivot Business Consulting client, Intern Pursuit. With this company, I had the opportunity to learn how to build social media content and how to use platforms like Hootsuite which automates and manage your social media content and accounts. Mailchimp is another program that is used to send emails out in an automated method and tracks the process for the business. I met amazing people at Pivot Business Consulting and Intern Pursuit who shared great advice about my future, and I am very thankful for that. Finally, there are many reasons to consider about doing an internship. One of them, and the most important to me, is that an internship provides the opportunity to know if the tasks and industry for your future career are what you want to do in the future. Also, you have the chance to work in a real business environment, and this helps a student decide if they what this career opportunity. Last, but not least, you will meet amazing people that can help you on the path while at college and after. Definitely, the college will help you to learn a lot of important things that you will apply in your future but an internship will give you experiences, relationships, and knowledge that will open your mind to the real world. Spanish Translation Hacer una pasantía fue la mejor decisión que tomé en todos los sentidos. Ahora, puedo decir que el marketing es la carrera que quiero estudiar, y es lo que me apasiona. Además del conocimiento que adquirí mientras estaba en la universidad y de lo que aprendí de mi pasantía, tuve la oportunidad y el privilegio de conocer gente increíble en este camino. Al principio, para ser honesto, estaba muy confundido. Tal vez, fue porque soy un estudiante internacional de Venezuela, y definitivamente este es otro tipo de cultura y, obviamente, otro idioma. Debido a que fui un poco timido al principio, fue un desafío. Empiece a conocer gente nueva a lo largo del camino yendo a reuniones con los miembros de la compañía y otros pasantes. No tenía ni idea de qué decir ni qué podía aportar, pero cuando pasaban los días, me sentía más cómodo y seguro dentro de mí. Tuve mucha suerte de trabajar con personas empáticas que me ayudaron a tener confianza y aprender nuevas habilidades que me ayudarán en mi futuro. Como pasante, al trabajar con uno de los clientes de Pivot Business Consulting, StarterStudio; Adquirí muchas habilidades nuevas, como lo fue un programa de marketing de entrada llamado HubSpot y, además, creé imágenes de diseño gráfico usando otra herramienta llamada Canva. Aprendí a tener mejores habilidades de investigación, participé en un relanzamiento y cambio de nombre de StarterStudio y asistí a una reunión del equipo para debatir problemas y soluciones para proyectos, y lo más importante, trabajé con personas excelentes que hicieron que mis días en el trabajo fueran divertidos y agradables. Segundo, terminé mi pasantía trabajando con otro cliente llamado Intern Pursuit. Con esta compañía, tuve la oportunidad de aprender cómo crear contenido de redes sociales y cómo usar plataformas como Hootsuite, que automatiza y administra el contenido y las cuentas de redes sociales. Otro programa que aprendí fue Mailchimp, el cual es otro programa que se utiliza para enviar correos electrónicos con un método automatizado y realiza un seguimiento del proceso para el negocio. Como Starter Studio, conocí a personas tan increíbles en Intern Pursuit, personas, con grandes proyectos, que me dieron muchos consejos para mi futuro, y estoy muy agradecido por ello. Hay muchas razones para considerar hacer una pasantía. Una de ellas, y la más importante para mí, es que tendrás la oportunidad de saber si tu carrera es lo que quieres hacer para tu futuro. Además, tendrá la oportunidad de trabajar en un entorno comercial real, y esto te ayudará a decidir cómo deseas trabajar en tu futuro. Por último, pero no menos importante, conocerás personas increíbles que podrían ayudarte a construir tu camino durante tu tiempo en la universidad, y después de ella. Definitivamente, la universidad te ayudará a aprender muchas cosas que podrás aplicar en tu futuro, pero una pasantía te dará experiencias y conocimientos que abrirán tu mente al mundo real.

The Future of OD/HR: Humans!

Fear is a common human emotion when we hear that the "current trend could lead to a net unemployment impact of more than 5.2 million jobs lost to disruptive labour market changes over the 2015-2020" (World Economic Forum, 2017). The World Economic Forum (WEF) published a report in January 2016 entitled The Future of Jobs: Employment, Skills, and Workforce Strategy for the Fourth Industrial Revolution. I highly recommend reading the literature on this topic. I was introduced to this concept and believe it is spot on as a predictor of our future. A little backstory about the WEF, the Founder and Executive Chairman is Professor Klaus Schwab. In 1998, with his wife Hilde, he created the Schwab Foundation for Social Entrepreneurship, which seeks to identify, recognize and disseminate initiatives in social entrepreneurship that have significantly improved people’s lives and have the potential to be replicated on a global scale. The Foundation supports a network of over 350 social entrepreneurs around the world. As an entrepreneur (with background in profit and social entrepreneurship) I was drawn to know more about Professor Klaus and WEF. One of the factors I think, we as humans forget, is that our own creativity processes have been directing our future. There has been a shift in the past few years to Think Human, Be Human, Work Human. FYI, The Work Human Conference is one of those initiatives that reminds HR/OD professionals is that we are the thought leaders of our own destiny. Recently, I spoke at a student SHRM chapter conference at Rollins College and addressed The Future of HR/OD. What does that look like for us as professionals? How does technology, big data, innovation all impact us as humans? Are we working side-by-side with robots like the image above? It should, because that is what we see in science fiction literature, movies, and around us currently. I addressed four areas where innovation is visibly seen in 2018; and we, as HR/OD professionals, may or may not be using this technology in our companies and business practices. The four areas presented and shared at the conference are listed below. For purposes of this post, I will break them up into separate posts. Skills that will be in demand by 2020 (right around the corner), The use of automation and technology in the workplace, Big Data's increasing demand, and The future of work. According to the World Economic Forum, the top 10 skills in demand by 2020 have shifted since 2015. The red text indicates areas we should focus on as professionals to help prepare educational partners and also implement in our work culture. This is significant because it requires that HR professionals hone their skills now to be competitive in the workplace regardless if internal or external to the organization. Where to begin? I recommended to the students attending the conference to spend their electives on courses that addressed topics from a holistic business approach. Economics: to better understand their role in our global economy and trends. Statistics: interpret analytics and produce better polls, surveys, and measure in qualitative methods as well as quantitative methods. Marketing: this plays into external and internal outreach as employees represent the organization to our end users. There needs to be consistent messaging and requires we become more skilled to speak with our marketing team members. Finance: all about projections and future revenue, trends, and how remote workers come into play. Accounting: We are the keepers of our department budgets, accounting addresses real time expenses vs. finance which is about future costs and revenues. Legal: Risk management, working with remote workers, cybersecurity are all areas that we have to become highly knowledgeable. “What was viewed by many as one of the least exciting areas of an organization is now one of the most dynamic places to work, Human Resources is evolving” Jacob Morgan, Author & Futurist This bodes well for us in the HR space, as stewards of those we shepherd we have a responsibility to become the thought leaders in our role. If you have questions, want to chat, or speak at your conference on OD/HR issues, feel free to reach out to me at Pivot Business Consulting or Intern Pursuit. Thank you!

What I Learned From SlaterConsult’s e-Stimate Assessment About My Personality

I have been looking to be certified in a personality tool that encompasses 360 communication, leadership development, and team dynamics. When I met Bjoerg Larsen with SlaterConsult she shared a tool that is rolling out in the US from Denmark. This piqued my interest because I liked what she shared. The e-Stimate tool is new, easy for the end user to understand, quick to administer, has a proven track record, an established product with 15 years’ of hard science behind it, and versatile -- I can blend the servant leadership principles and program with this product. After hearing more about the tool and seeing my results I was super excited. I knew I could use it when consulting with clients to improve employee experience and ROI for the company, offer it with my Intern Pursuit software to help employers and students communicate more effectively and build stronger teams, and use the tool in my dissertation study. What was extra cool about this tool are there are eight facets that break down the personality profile and are easy for the recipient to understand. There are eight facets in this tool that identify behavioral tendencies. The best part, participants can relate easily to the color system to red, yellow, green, and blue. It also integrates well and brings added depth to other tools that practitioners use. As an organization development consultant, those are important issues and allow me to work easily with businesses that have used other tools. There is no loss of value, it includes “in addition to” value and ROI value for the leaders and employees of the organization. What are the eight facets? Extroversion, Innovation, Focus on Others, Emotionally Oriented, Reserved, Controlled, Self-Focus, Powerful. Since I took the assessment, e-Stimate has added a grit score. Grit, the quality that reflects staying power for the long-haul. I love this word and really appreciate when someone says I have grit. :) grins! Grit is defined as “... the tendency to sustain interest in and effort toward very long-term goals.” (Psychology Today, Jan 8, 2014). So here are my results in a nutshell: Green Energy: I am most consistent with Green Energy. "I am a humane human and accommodating to others. Other key characteristics include friendly, pleasant, thinks of other people’s well-being and likes to make an effort to make things work smoothly. I work patiently towards goals. I do not need to be the center of attention, but aware of other people’s needs, without neglecting my own needs." I am only giving a snapshot of what the results shared. There were a total of 22 pages of good stuff. Don’t want to keep you waiting and giving you all a head’s up. The rest of the results will be in third person: Isabella focuses on harmony for herself and others. Sometimes, she compromises her own needs to satisfy other people’s needs as negative vibrations make her feel uneasy and uncomfortable. Because sarcasm and irony create uneasiness, she does not like this sort of humor. If the surroundings are comfortable or if she knows the people, she may, however, also use these ways of expressing herself. She is a team player and good at cooperating. Her overall attitude is: “We accomplish more if we help each other.” Red facet results gave high scores in result-oriented, action-oriented, direct with others, and competitive. Low on self-focus. Basically the focus is on getting stuff done rather than focusing on me. Yellow facet notations: I was especially happy to hear I had a high score in Innovation and demonstrated high in areas of inventive, inspiring, and openness to new things. Ranking medium in extroversion which is about cooperation, communication, and charm. Blue facet findings reflected high scores in areas of detail-oriented, disciplined, systems, meticulous, responsible, consistent, and open to pivot. Hmmm, I knew the name of my company had a high level of significance for me. Green facet results: accommodates others, creates social relationships, loyal, follows rules, trustworthy, patient, seeks consensus, and protective of others. Strong drive to bond and to nourish relationships. One of the best takeaways for me is that it reflected I am balanced in the eight facets which is apparently rare. I really appreciated hearing that as a consultant. This also is key when it comes to training and coaching in areas of servant leadership and once certified I can incorporate into my practice with clients and internally in my own company. “He who knows others is wise; he who knows himself is enlightened.” ― Lao Tzu The value proposition for entrepreneurs, business leaders, Organization Development, Training & Learning, and Coaches is this tool provides a wealth of information that adds ROI and can increase sales and employee culture positively and is not only a business tool, rather it is a personal life skill tool that is used in home and work settings to develop leadership thinking, build strong teams, improve communication, enhance positive company culture and reflects positive thinking for the individual. If interested in more information about having an e-Stimate workshop for your staff, contact Isabella Johnston or Bjoerg Larsen with SlaterConsult. I look forward to working with you and your team. You may reach me at ijohnston@pivotbusinessconsulting.com Smiles!!!

How Will the 2018 Department of Labor Guidelines Impact Internships? Is There a Disruptive Solution?

If you are an employer with a for profit company, non-profit organization, or government agency, think back to when you were desperate for an internship to explore the work that would be involved in your chosen career path. Now, fast forward to 2018. Look around you and see if things have improved for those individuals seeking a quality internship. It is important to remember these students (bright-eyed, eager to learn, and filled with knowledge) want a shot at our table. Interns come with a cost and it is investing time. Think of them in terms if that was your kid working in someone’s office, you would want the best for them. According to Bloomberg (Jan 2018) “The old test had six factors, one of which prohibited employers from deriving ‘immediate advantage from the activities of the intern.’ Companies found that standard overly rigid, arguing that it made it difficult for most internships to meet that requirement.” The new guidelines issued in January 2018 by the Department of Labor are relaxed even though there are now seven criteria rather than six from the Obama era. The key difference for 2018 are the new rules establish a “primary beneficiary test” that ratfies programs that help the intern more than the company. There are seven factors determine whether the job meets the standard. One says internships should provide training that “would be similar to that which would be given in an educational environment.” Another says the intern’s job should complement, not displace, the work of paid employees. How is this standardizing the playing field level for employers and intern. “This standard that the department is setting forth is easier for companies to satisfy in terms of internships qualifying as unpaid,” said Paul DeCamp, an attorney who works with employers at Epstein Becker & Green. Now, let’s put on the business employer hat. Training is costly with time and money. Calculating that cost varies with each business; however a rule of thumb formula would be: Hours spent training intern x hourly wage of experienced employee training intern plus the hours spent mentoring the intern. Total that up and it will come to around $5,000 for three months. Now, the employer is thinking I don’t want to pay to train an intern that is going to leave. Best case scenario is to provide a quality internship that protects the student by giving them real job skills, mentoring from a technical experienced person, mentoring in the industry, ability to learn how to communicate across departments, contribute in ways that are meaningful and allow the student to acquire tangible skills and make a determination if they want to take a job with the employer where they are interning or seek employment with in a different industry, size of employer, different state, etc. Employers know that if they are putting time and money into a student they want to see some type of tangible return. Certainly, they receive satisfaction from mentoring. However, most small to medium size employers don’t have automated employee management systems, an HR specialist, or are qualified in human performance development. The best programs will include mentors in the student’s field of study. For example, I had one prospective client that wanted a video student to produce videos. I asked the prospect who would mentor the student. The reply, they would of course. I interrupted the prospect because I knew they did not have technical skills or knowledge in that area, rather the person thought they could provide industry experience as mentoring. That is not the only mentoring the student is seeking. I saw this as a problem for many employers who didn’t know how to navigate intern management as its own unique employee subset. I also saw a lot of frustrated students that didn’t know what to put on their resume as their skills from their internship. Students have told me that even though they were paid in their internship, they still didn’t receive the training, opportunity, mentoring they really wanted. So what is a student to do? Take a paid internship that may lead to no tangible experience and skills, what if they get experience but no mentoring? What if the student takes an internship where there is real learning and no paycheck? I asked my own interns to take a soft poll among their peers and the results were unanimous. They would rather than a short term internship with real skills that prepared them adequately for an entry level job than a paid one with no guidance. Employers don’t want academic institutions telling them how to design a compliant experiential intern program. I saw an opportunity to provide a solution that would protect the student and the employer and help them document and manage their intern ethically and would align with academic institutions guidelines as well as the National Association of College and Employers (NACE) standards. After all, interns are humans, they were us before we got experience. Employers have a responsibility to be good stewards of those entrusted in their business. Why am I so passionate? My background is a hybrid that spans 22 years combined experience in the public classroom, teaching as a professor in higher ed, consulting in areas of nonprofit management and working directly in fund development , and consulting with entrepreneurs in multiple industries and sectors. I understand their pain points and saw a solution that would be a win/win for students and employers. Want to know more? Contact Isabella out to schedule a time for us a short chat about your compliance program needs and how to create an experiential program for your company staff and interns.